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Joelsbarbq.com is committed to protecting your privacy online.
This policy explains how we collect, use, and safeguard your personal
information. If you have any questions, please email us at info@joelsbarbq.com.
 What Information Do We
Collect & How is it Used?
Ordering Information -
When placing an order we ask for your name, mailing address, email address, and
credit card information. This information is used to process and fulfill your
order, send you a receipt, and inform you of your order status.
Contests and Give
Aways - When
entering a contest or give away (when offered), we may ask for your name, email address,
mailing address, and/or broad demographic information (age,gender,etc.). This
information is used to administer the contest and/or notify winners. Demographic
information is used to improve and focus the services and features offered to
our customers.
Mailing
List - When signing
up for the Joelsbarbq.com mailing list (sent by U.S. Postal Service), we ask for your name and email address.
This information is used by Joelsbarbq.com, and Joels Bar-B-Q, Inc., to send you information about upcoming promotions,
sales, new products, recipes, and exclusive special offers. You may unsubscribe at
any time.
Site Usage
Statistics - We
collect general site usage statistics to administer the site, determine shopping
trends, and improve the overall shopping experience at Joelsbarbq.com. This data
is not linked to personal identifiable information.
How We Protect Your
Information
Currently
Joelsbarbq.com does not have an online ordering
system. However, ALL orders placed with
Joel's Bar-B-Q, Inc., either by fax or mail, are
protected after they are received. We maintain both electronic and procedural safeguards to ensure the maximum
security of your personal information after it is received by Joel's Bar-B-Q,
Inc. Once we receive your information, we
store it on a secure computer system that is not accessible from the Internet.
Who Has Access To Your
Information
When
we receive your order, by fax or mail, we
process all credit card transactions electronically.
Credit card transactions are
processed by a trusted third-party financial institution. They receive only
enough credit card and billing information to determine the validity of the card
and process the transaction.
Joelbarbq.com or Joel's
Bar-B-Q, Inc. does not sell
or share names, credit card, or any personal information with any other third
party.
Additionally, we restrict
access to stored personal information to only those employees who have a
specific business need for utilizing it.
Use of
Email and Postal mail (Snail mail)
We
may occasionally send email and/or postal mail to our customers with information about upcoming promotions,
sales, new products, recipes, and exclusive special offers.
If, for any reason, you do
not wish to receive this information, simply follow the instructions in each
email (or mailing) or contact us at custsvc@joelsbarbq.com.
Please also remember that
email is not encrypted and is not considered a secure method of transmitting
sensitive information such as your credit card number.
Use of
Cookies
"Cookies" are small pieces of
information that are stored by your browser on your computer's hard drive. Our
site uses cookies to keep track of items, speed navigation, and determine which
areas of the site are popular or unpopular. We may also use cookies to tailor
site content to your interests based on your previous shopping preferences at
joelsbarbq.com. The information stored in this cookie does not directly contain
any personally identifiable information.
Be default, your browser is
initially configured to accept cookies. Although not recommended, you can set
your browser to refuse cookies. You will still be able to place orders even with cookies disabled.
Privacy of
Children
Joelsbarbq.com
and Joel's Bar-B-Q, Inc. does not knowingly
collect any personal information from children. We sincerely hope that all
parents monitor their children's use of the Internet and make them aware of the
concerns regarding the use of personal information online.
Joelsbarbq.com and Joel's
Bar-B-Q, Inc. are
constantly improving the services provided to our customers. If new features
affect this policy, we will post the changes on this page immediately. We urge
you to review this page regularly so that you are always aware of our current
privacy policy.
See
also:
Safe
Shopping Guarantee
Returns and Refunds
Placing
Orders by Phone or Mail
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